Privacy Policy

This Privacy Policy explains how Aldersbrook Events Centre collects, uses, and protects personal information when you visit our website, make an enquiry, request a viewing, or submit a booking request.

Who we are

Aldersbrook Events Centre
Registered address: Aldersbrook Baptist Church, Aldersbrook Road, London E12 5DY

Privacy contact: manager@pd.ipcbaptist.org

What we collect

  • Contact details you provide (name, email, phone number).
  • Event information (preferred dates, event type, message details).
  • Booking and viewing request details.
  • Website usage data (for example, pages visited, device information, and referral data).

How we use your information

  • To respond to enquiries and provide venue information.
  • To process booking and viewing requests.
  • To manage venue availability and scheduling.
  • To improve the website and user experience.
  • To meet legal and operational requirements.

Data retention

Enquiry data is kept for 6 to 12 months. Booking and viewing request data is kept for 6 to 12 months, unless a longer period is required for operational or legal reasons.

Lawful basis

We process personal data because it is needed to respond to enquiries and booking or viewing requests, to take steps before entering into a contract, to meet legal obligations, and to operate and improve the website. Where required (for example, non-essential cookies and marketing technologies), we rely on your consent.

Tools and processors

We may use the following services and tools to operate the website and handle enquiries:

  • Google Analytics
  • Microsoft Clarity
  • Google Tag Manager
  • EKN Sleek Cookie Consent
  • EKN Marketing built-in forms
  • Booking forms (EKN does not have access to booking form data)
  • reCAPTCHA or hCaptcha
  • Google Fonts or Adobe Fonts
  • YouTube or Vimeo embeds
  • Stripe
  • WP Mail SMTP
  • Meta Pixel
  • LinkedIn Insight Tag
  • TikTok Pixel
  • Snapchat Pixel
  • Google Search Console

Your rights

You may request access, correction, or deletion of your personal data. You can contact us at manager@pd.ipcbaptist.org.

International transfers

Some third-party services we use may process data outside the UK. Where this happens, we use appropriate safeguards such as approved contractual clauses or equivalent protections required by law.

Updates to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.